Run your machine fleet. Support every customer.
Synexa connects every machine and every channel into one platform — watch your whole fleet on a live map, dispatch service before customers notice, and let AI handle support, all under your brand.
8
Devices
4
Online
2
Faults
3
Open orders
Plugs into the machines and channels you already run
Channels
Machine brands
One connector for every machine and every channel
Drop in the Synexa connector and it links the machines you run — any brand — and the channels your customers use — WhatsApp, email and more — into one platform. Zero-touch setup, running securely in your own environment.
Synexa connector
Zero-touch setup
One dashboard, plus your branded customer app.
Every machine, any brand — on one live map
See health, location, signal and uptime for every deployed machine. Filter by brand, customer or status, and catch faults the moment they happen.
- Live health, location and uptime for every machine
- Works across every brand you deploy
- Faults flagged instantly, before customers notice
From fault to fixed — every order tracked
Parts, consumables and repairs become work orders your team fulfils, each with a full activity log of who did what and when — whether opened by your staff or an AI agent.
- Parts, consumable and repair orders in one queue
- A full activity log on every order
- Opened by your team or automatically by AI
AI agents that close the loop
When a machine reports a fault, your branded AI agent answers the customer, troubleshoots from your manuals, and dispatches service — before you pick up the phone.
- Answers instantly, grounded in your own manuals
- Creates work orders and dispatches technicians
- Escalates to your team only when it needs to
Already a customer?
Open your workspace, or enter your workspace name to sign in.
Your workspace is the name before .thesynexa.com (e.g. acme.thesynexa.com → "acme").
Run your fleet under your brand
See Synexa on your machines, your customers, and your support — book a 20-minute walkthrough.